Welcome to this week’s edition of “What’s New in Social Media,” a series in which we revisit the week’s popular stories related to social media. We are keeping our eye on interesting news every week:

Chatbots for Dummies

TweetDeck’s Teams Feature Now Works in Twitter’s iOS, Android Apps

How Bloggers, Video Creators, and Podcasters Make Money! And  lots more...

Let’s go!

Articles (News)

Chatbots for Dummies


This article is aimed at the casual observer to give a basic understanding of the opportunities and challenges to a subject that is gaining a lot of attention, Chatbots.

Why the excitement?

The way we discover content online is predominantly two ways.

Firstly, search, enter a keyword and you are served a list of relevant webpages.Secondly, navigation. You go to website, like Yelp or TripAdvisor and navigate, e,g, Location, Italy, sub-location Rome, type of accommodation: 2 bedroom, etc…

TweetDeck’s Teams Feature Now Works in Twitter’s iOS, Android Apps

Multiple Twitter users can now share access to a single account via the social network’s iOS and Android applications without needing to share that account’s password.Twitter retweeted a tweet from its TweetDeck unit, saying, “Teams is a safe way to manage accounts without having to share passwords. Now available on mobile within the Twitter app.”

The TweetDeck tweet directs users to a Twitter Help Center page detailing how to set up the teams feature via TweetDeck…

How Bloggers, Video Creators, and Podcasters Make Money


Are you a blogger, video creator, or podcaster? Are you wondering how creators are making money?

Look no further.In the first study of its kind, Social Media Examiner commissioned a comprehensive study of more than 4,300 creators.

In this report, you’ll discover:

  • The most common ways creators monetize their work.
  • What produces the most revenue for bloggers, video creators, and podcasters.
  • How creators will be changing their monetization plans over the next year…
If you like ranting on Twitter, a new tweetstorm function is your dream come true

Twitter is reportedly secretly testing out a new feature in Android that lets users publish a string of tweets all in one go, according to a report by The Next Web.The feature, if real, is not currently available for public testing.

It’s unclear at this point in time if this unreleased feature, which appears to be in testing with a select group of developers, will eventually become real.But if it does, you’ll no longer have to worry about your Twitter rant being interrupted before you’ve finished.

6 Signs You’re Winning in Social Media and 5 Signs You’re Not


Sometimes maintaining personal and corporate social media accounts can seem like a time and money pit. It’s true. Too often, people and brands sling social posts like proverbial spaghetti at the wall.

Yet, authentic individuals and companies investing time and money participating, peer-to-peer, in communities and via ads often reap rich rewards. So how can entrepreneurs determine if they’re losing or winning?


It’s pretty easy to ID a losing social media game.

  1. No clue how the social media investment makes money
  2. Social ads don’t sell squat…
5 Free Tools to Monitor Your Competitors’ Digital Marketing Campaigns


Creating a holistic digital marketing strategy can take months, while effectively executing that strategy – after tweaks, minimal fails and multiple learning curves – can take up to a year.

One stage often omitted from this important process is monitoring your competition. Watching your competitors online can provide a range of benefits, including identifying market opportunities, connecting with companies you should be cross-promoting, back-link insight, ad targeting options and more.

To help, here are five simple, free tools which enable you to monitor your competition….

How to Manage Facebook Groups: 8 Management Tools


Do you have a group on Facebook?Are you taking advantage of Facebook’s group management tools?In this article, you’ll discover how Facebook group admin tools can help you create a stronger, more engaged Facebook community.

#1: Turn on Notifications

You can receive two types of notifications from your Facebook group: notifications about posts (discussions) and notifications about member requests. At least one of your Facebook group’s administrators or moderators should receive notifications about both, or have one person in charge of new discussions and one in charge of member requests…


FREE Webinar – Chatbots 2017: Building the Business Case to Launch Your Chatbot

Learn from expert, Ankesh Kumar, CEO of Personic, how to build the use case and business case for launching your chatbot. How do we budget the costs for development, discovery, launch, promotion, and support. What is the Chatbot Lifecycle and how can we optimize our efforts.

Event Date– Thu – September 21, 2017


Customer Experience Asia Summit

The summit this year will feature 60+ CX industry leaders taking the stage to share best-in-class CX strategies including demonstrating CX ROI, building a customer-first digital ecosystem, unifying CX across the organisation, enhancing the brand experience, structuring your VOC programs and more!

Event Date– September 12-14, 2017

London, UK

Social Media Week: London

Event Date– September 13-16, 2017

New York, NY

Eventful Forum 2017: The New Paradigm of Virtualized Consumerism

Eventful Forum is an annual conference dedicated to helping entrepreneurs identify business model innovations around the intersection of technology and culture.

Event Date– September 14-15, 2017

Portland, ME

The Agents of Change Digital Marketing Conference

This year, every attendee gets a free copy of The Lead Machine: The Small Business Guide to Digital Marketing by AOC’s founder, Rich Brooks. If you attend in person, you get a physical copy. If you grab the Virtual Pass you get the Kindle version.

Event Date– September 15, 2017

Turnberry, Scotland

NG eCommerce EU Summit

On the 18-20 September 2017 at the wonderful Turnberry Hotel, our European eCommerce Insight Summit will bring together senior eCommerce decision-makers and business leaders from across the continent to discuss the biggest challenges currently facing the industry – and how to solve them.

Event Date– September 18-20, 2017

San Francisco, CA

TechCrunch Disrupt San Francisco

TechCrunch Disrupt is the world’s leading authority in debuting revolutionary startups, introducing game-changing technologies and discussing what’s top of mind for the tech industry’s key innovators. Disrupt gathers the best and brightest entrepreneurs, investors, hackers, and tech fans for on-stage interviews, the Startup Battlefield competition, a 24-hour Hackathon, Startup Alley, Hardware Alley, and After Parties.

Event Date– September 18-20, 2017

Los Angeles, CA

Content & Commerce Summit

Get ready for three full days of content and networking, where you’ll learn EXACTLY what’s working now in ecommerce, digital media, information publishing, and subscription commerce…

Event Date– September 18-20, 2017

Manchester, United Kingdom

The Digital Engagement Manchester Conference

Join Us In Manchester! Keep Up To Date, Stay Ahead & Maximise Results With Relevant, Targeted Multi-Channel Strategies For Delivering High-Impact, On-Trend, Engaging Digital & Social Communications

Event Date– September 19, 2017

Washington, DC

Digital Summit DC

Digital Summit is where ideas and inspiration are born. Thousands of professionals work directly with industry leading brands learning practical, actionable solutions they can immediately apply back at the office.

Event Date– September 19-20, 2017

Los Angeles, CA

CMX Summit

Join us for 2 days of community-focused sessions and connecting with community-driven professionals. CMX Summit brings together experts and pragmatic approaches to community for business success. Our conference seeks to expand the discussions, techniques, and tactics applied to community building and support communities and their builders at scale. We want to show businesses practical ways to invest in their communities.

Event Date– September 19-20, 2017